| INCIDENT |
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Each time an artifact enters the system an incident record is created. This is the lead record for tracking the services performed. Each incident relates to an artifact. |
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| INCIDENT |
|
| incident |
n |
10 |
0 |
incident ID - 1 for each incident, relates incidents and their pieces to an artifacts history. |
| datestart |
d |
|
|
date incident started |
| dateend |
d |
|
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date incident ends |
| loginid |
c |
10 |
|
tech id that opened or is responsible for this incident |
| memo |
m |
|
|
memo about this incident |
| artifact |
c |
20 |
|
Artifact name - which artifact this incident for |
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