CLIENT
 Each item requires 1 client record. This is the person or place responsible for this item. If an item changes hands, the client record would be changed and an item incident entered reflecting the change.
 
CLIENTInformation about each client sending in work
clientc10  client code, something user recognizable
fullnamec50   
adr1c50  address line 1
adr2c50  address line 2
adr3c50  address line 3
adr4c50  address line 4
contact1c30  contact name 1
contact2c30  contact name 2
phone1c20   
phone2c20   
email1c40   
email2c40   
categoryc10  

types of clients

ypointsn6   points allocated per year are the "tech hours" allowed each client.